Caravel Pay is for lawful businesses. This page lists what can't be sold or paid for with Caravel Pay, what we do when a merchant breaks these rules, and how to report a seller.
What you can't use Caravel Pay for#
- Illegal drugs and controlled substances.
- Weapons, ammunition and explosives, where selling or buying them is illegal.
- Child sexual abuse material, or any sexual content involving minors.
- Non-consensual content, such as intimate images shared without the consent of the people in them.
- Stolen goods, stolen data or stolen accounts.
- Malware and hacking services.
- Fraud and scams, including Ponzi and pyramid schemes.
- Money laundering and sanctions evasion.
- Human trafficking.
- Anything that is illegal where the seller or the buyer is.
This list covers the clearest cases. It isn't complete: if something is illegal where you or your buyer are, it isn't allowed here, even if it isn't named above.
Card providers have their own rules#
Buyers pay through independent card providers. Each one has its own rules about what it will and won't process, and it can decline a payment, a buyer or a country on its own. Something that is allowed here may still be refused by a card provider.
What happens if a merchant breaks these rules#
- New payments stop. New checkouts for that merchant are refused.
- The site, wallet and email are blocked, so they can't simply connect again.
- Open payments may still settle on-chain. A payment that was already under way can still arrive and settle on the blockchain.
Report a seller#
If you think a store is using Caravel Pay for something on this list, report it here. Include the store's web address and, if you have it, the checkout link you were sent.
Questions#
Not sure whether your business is allowed? Email hello@caravelpay.app before you connect.